Help Center

Scalia Group can boast an excellent laboratory in Palermo for assistance and repair of suitcases of brands such as Samsonite , Roncato , The Bridge , Piquadro and many other brands of fashion accessories and women's bags.

A point of reference for customers and suppliers, the Scalia Group assistance center is among the national leaders in the sector. Aware of this excellence, the company considers the Assistance Center one of its critical success factors: it is a specialized assistance laboratory characterized by cutting-edge machinery and enhanced by highly qualified personnel for the main brands in the leather goods and luggage sectors.

All this allows Scalia Group to be able to guarantee warranty extensions on products and above all timely assistance in case of breakdowns or malfunctions to contribute to the full satisfaction of the customer, followed and cared for with the utmost care even after the purchase.

Samsonite Service Center

In its long history, Samsonite has always created its products using innovative technologies and great attention to design. This long tradition has allowed Samsonite to be among the world leaders in the luggage and travel goods sector. All trolleys, suitcases and carry-on bags are subjected to very strict controls before being launched on the market, thus ensuring the product's compliance with current standards. But Samsonite does not abandon its customers after purchase, providing assistance if the customer should unfortunately find defects of origin or in any case included in the terms indicated by the parent company. Scalia Group, as an official Samsonite dealer in Palermo, will be happy to provide assistance for your products.

Roncato Help Center

All Roncato products are manufactured with great attention to materials, trying to provide a reliable product that is ready to support the pace of the hectic life that characterizes those who travel. However, if you should find defects of origin or your product should be damaged, we invite you to contact us at the addresses that you find at the bottom of the page. Our Roncato assistance center in Palermo, working in terms of maximum professionalism, will carry out all the necessary interventions, restoring the functionality and reliability of the product.

The Bridge Help Center

The Bridge has always been synonymous with high quality materials and product manufacturing. As an official dealer in Palermo, Scalia Group will accompany you throughout the life cycle of the product, providing you with all the assistance you need if you should encounter manufacturing defects or your product should be damaged. All assistance and repairs will be carried out by The Bridge assistance center in Palermo with the utmost professionalism that has always distinguished us, with the exclusive use of official materials. Do not hesitate to contact us for any information at the addresses you find at the bottom of the page.

Piquadro Help Center

A company like Piquadro could not miss a top quality assistance service. Scalia Group and its Piquadro assistance center in Palermo are your point of reference for any original defect or any damage that the product you purchased may incur. All interventions will be carried out with the utmost seriousness and we will be happy to be able to extend the life of your product.

Women's Handbag Help Center

Our Service Center also deals with fashion accessories and women's bags from renowned brands such as Liu Jo, Coccinelle, Braccialini, Pollini, Borbonese and many others. Our team is made up of highly qualified and passionate experts, with years of experience in the care and maintenance of women's bags. Each member of our staff has been carefully selected for their in-depth knowledge of the materials and techniques needed to preserve the beauty of your bags.